Opportunities in AI solutions to predict consumer purchase behavior and contactless payment to improve passenger engagement experience

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DUBLIN, December 7, 2021 /PRNewswire/ — The “Global Aviation Retail Growth Opportunities” report has been added to from ResearchAndMarkets.com offer.

This study analyzes the impact of new technologies on aviation retail, identifies new business models being adopted in the segment, and examines in detail trends such as privatization and aerotropolis. Moreover, it covers the latest technological trends prevailing in the adjacent markets and analyzes their feasibility for the aviation retail segment.

Revenues from retail and related activities make up the majority share of non-aeronautical revenue for airports and airlines. There are significant differences in the retail environment of airports and airlines. However, some common trends, such as the implementation of new technologies and new business models, can be observed in both segments.

The COVID-19 pandemic has accelerated the use of new technologies in almost all markets. Retailers outside the aviation ecosystem were already using technologies such as the Internet of Things (IoT), Big Data and location-based services. This study examines how their use in the aviation ecosystem is also gaining importance. Outlets operating from airports are expected to adopt solutions based on these technologies in the near future.

The e-commerce business model has been successfully implemented in the retail industry. Omnichannel retail, in particular, has proven to be an ideal model for the airport setting. Omnichannel retailing requires stakeholders to build collaborative relationships, which is common between airports and retailers. For customers, this template offers unparalleled customization. Some airports in Asia Pacific and Europe have already used this model and achieved great success.

Some external factors have also influenced the airport retail ecosystem. A regional breakdown of the impact of these factors has been provided in this study.

Main topics covered:

Strategic imperatives

  • Why is it increasingly difficult to grow taller?
  • The strategic imperative
  • The Impact of the Top 3 Strategic Imperatives on the Aviation Retail Industry
  • Growth opportunities fuel the growth pipeline engine

Analysis of growth opportunities

  • Growth drivers for the aviation retail market
  • Analysis of growth drivers for aviation retail
  • Growth constraints for the aviation retail market
  • Aviation Retail Growth Constraints Analysis

Aviation retail market

  • Aviation Retail Components
  • The Future of Aviation Retail – Key Growth Drivers
  • Privatization of the airport
  • The Aerotropolis concept
  • Regional analysis of privatization and Aerotropolis strategies and their influence on aviation retail
  • Adjacent industry trends and their feasibility in aviation retail
  • Omnichannel Retail
  • Omnichannel Retail – Digital Platforms
  • Technological Advancements in Aviation Retail and Future Prospects

Universe of growth opportunities

  • Growth Opportunity 1: Automated Retail for Faster Airport Retail Interaction, 2021
  • Growth Opportunity 2: Contactless payment to improve the passenger engagement experience at points of sale, 2021
  • Growth Opportunity 3: AI Solutions to Predict Consumer Buying Behavior, 2021

For more information on this report, visit https://www.researchandmarkets.com/r/5991tf

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Research and Markets
Laura Woodsenior
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